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The Management of IT Series.
IT and Corporate Strategies.
Aim
This seminar will provide practical methodologies to
show you how to develop IT Strategies and plans. You will receive
guidelines to integrate the organisation's strategy with IT strategy.
You will be shown how to develop the short and long term IT plans that
might be needed to support the organisation's business plan. You will be
provided with checklists to guide you through the planning process.
Content
q
Current business background - management strategies for organisations
q
Management challenges - developing the vision
q Making a productive organisation - the changing environment
q Identifying the gap - is IT fulfilling management's needs.
q
How to match IT and corporate needs - accountability and performance
measures
q
Strategic planning - activities and strategic awareness.
q IT in Strategy planning - Systems as a strategic player
q Planning and the IT manager - IT relationships and links
q The planning process - objectives and action.
q Strategy planning - Situation analysis, objectives and goals
q Operational planning - methods for short and long term planning
q Systems strategies - data vs processes as part of the plan
q Strategic alliances - internal and external
[TOP]
Evaluating
new technologies.
Aim
With the IT industry the only thing which is certain
is change. And these days the pace of change just seems to get quicker!
How can organisations evaluate and plan for new technologies, how do
they minimise the risk of adopting technology which fails? This seminar
will examine strategies for the IT manager to evaluate and identify new
technologies. It will review the different phases of technologies and
the various management techniques required at each phase. You will be
shown how develop ways to evaluate and assimilate new technologies into
your organisation.
Content
q
Stages of IT - a framework for analysis to know where you are now
q Technologies - are they new, mature or future and what will have a
major impact?
q
Implications of change - to users, the organisation, IT staff and jobs
q
Identifying technologies - which will be the winners
q Testing technologies - how to evaluate the ones important to you
q
Adopting new technologies - methods to incorporate into mainstream
applications
q The future role of IT - specialist department, user roles, managing
emerging technologies
[TOP]
Financial control
of the IT department.
Aim
IT professionals today need a broad training in financial
aspects of the business ‑ they need to know how to plan and develop department
budgets, they are responsible for millions of dollars worth of equipment and
make large capital purchases, they need to charge for services and demonstrate
they are cost effective. This seminar will show you how you can take control
of the financial aspects of your IT operations.
Content
q
Financial concepts - transaction classification, accrual accounting
q
Financial reporting of IT - expenses versus assets, depreciation, the bottom
line
q Financial control - cost and profit centres, allocation of overheads
q Cost control - variable and fixed costs, cost relationships, outsourcing cost
issues
q Budgetary control - budget creation, types of budget, understanding cash flow
q Monitoring performance - variance analysis, commitment accounting
q Charging for services - types of costs, break even analysis, impact of volume
q Activity Based Costing - the concepts, use within the IT department, impact on
costing
[TOP]
Evaluating IT
investment.
Aim
The IT department has got to show that it is providing
value for money. In the current economic climate each new project is put under
the financial microscope. This module will look at the way you can evaluate
the investment in the project. We will review traditional methods of producing
a cost benefit analysis and look at alternative justification strategies. You
will also be shown how different hardware acquisition methods can impact the
financial result and how to apply financial techniques such as Net Present
Value (NPP) and Discounted Cash Flow (DCF).
Content
q Transaction classification - treatment of assets and expenses, depreciation
and profits
q Project costing - estimating costs, one off and recurring, pricing the project
q Project benefits - cost benefit analysis, justification of systems
q Project performance - financial control, reporting and monitoring
q Acquisition policies - make or buy, identifying the real costs
q Financial issues - lease or purchase, appraising alternatives, NPP and DCF
[TOP]
Marketing IT to users
Aim
Organisations now appreciate that IT is no longer a back‑room
activity and it has to be used as a competitive weapon. However, this will
require a much closer partnership between IT and user departments in order to
fully exploit technology. IT managers will have a dual role to play - they must
understand the competitive forces impacting their organisation and they must
appropriately "market" IT to users. This seminar will examine competitive
strategies and show you how to best present IT services to users.
Content
q The Marketing Analogy - IT services, customers and systems development
q User Expectations - critical success factors, project development and service
agreements
q The search for excellence - how it impacts the IT department.
q Competitive strategies - core concepts and IT
q IT to improve competitiveness - operations, marketing and support
q Systems and corporate structures - changing roles and responsibilities
q IT as a business - products, customers, pricing, distribution and marketing
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